Beijing Outbound Service Co.,Ltd
 
The Best Choice For your Outsourcing Customer Care
www.outbound-service.com
1302-Building9,beijing pixel community south area , wuliqiao 2 street,chaoyang district, beijing 100024 PRC
Tel:010-57572590 13601025779
E-mail:info@outbound-service.com
   
About OBS
 
·Founded in 2003,Headquarters located in Beijing
·With world class Call Center operations in Beijing.
·offer professional leads management, tel-marketing, customer service and customer retention.
 
   
OBS Service Model
 
Leads Management
·Marketing Surveying
·Database List Checking & Process
·Decision Maker Identification
·Leads Generation
Tele Marketing
·Invitation to Events·Tele Interview
·Direct Mail Service·Tele Sales
·Events Confirmation·DB-Marketing
·Pursuing Collections
Customer Service
·Operation response Service Management
·Operation inquire
·Deal Complete Online
·Complain Comfort & Process
·Courtesy Calls to measure relationships
·Customer Care
·Technical Support
Customer Retention
·Customer Satisfaction Investigate
·Customer Events Track
·Customer Relationship Improvement
·Information Notice
·Membership Retention & Renewal
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